Returns
We want you to be pleased with the products you purchased from LED
Lights Canada.
If you are not satisfied with your purchase you may
return the products for a 100% refund (less any shipping costs) or exchange within 30 days of invoice
date. Return shipping is the responsibility of the buyer. Please call us
at
800-677-2698 or e-mail Customer Service
for a return authorization prior to shipping any product back to us.
All returns must be accompanied by a copy of the original sales invoice
and returned in their original packaging.
Products returned within 30 days of purchase in original unmarked packaging along with all supplied documentation will be credited with no restocking charge. If returned products are received damaged no credit will be issued. We reserve the right to impose up to a 15% restock charge if original packaging is damaged or marked. These items will have to be resold at a discount.
If you are returning a defective product it will be replaced immediately and you will be reimbursed in full for return shipping costs. You will NOT be charged shipping for the replacement product.
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