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Pricing and Billing
Do I have to pay sales tax?
  You will be charged either GST or HST depending on the province your order is shipped to.  We do not collect Provincial sales tax.
I have a question on my charges.
  Please call customer service at 1-800-677-2698 for assistance.  We will be glad to review your charges with you to be sure everything was invoiced correctly.
I need a copy of my receipt/invoice.
  Please contact customer service at 1-800-677-2698.  If you prefer to e-mail of fax your request please click here for our company contact information.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).